Terms and Conditions
Last Updated: October 29, 2024
Thank you for taking the time to review these Terms and Conditions (“Terms”). By using this website, please note that you’re entering a legally binding agreement with PeopleFinder.Info, and that you should carefully read and understand all Terms, including our dispute resolution policy, which mandates binding arbitration on an individual basis for most disputes, thus limiting remedies available and waiving rights to jury trials or class actions.
Terms of Use
WE STRONGLY RECOMMEND REVIEWING THESE TERMS IN FULL, INCLUDING THE DISPUTE RESOLUTION CLAUSES, THE OPT-OUT LINK, AND THE FAIR CREDIT REPORTING ACT (FCRA) AND OTHER USAGE RESTRICTIONS LISTED BELOW. BY USING, ACCESSING, OR MAKING ANY PURCHASE THROUGH WWW.PEOPLEFINDER.INFO OR ANY AFFILIATED WEBSITE OR APPLICATION LINKING TO THESE TERMS (COLLECTIVELY, THE “SITE”), YOU CONFIRM YOUR AGREEMENT TO THESE TERMS.
Among other details, these Terms include an agreement to arbitration and a waiver of class action rights, meaning you forfeit the right to a court hearing or jury trial or to participate in class action lawsuits. Arbitration is required and is the primary remedy for disputes unless stated otherwise. Please review the Dispute Resolution section below for more information.
WE ASK THAT YOU THOROUGHLY REVIEW THESE TERMS AND CONDITIONS BEFORE ENGAGING WITH OR ACCESSING ANY CONTENT OR MAKING ANY PURCHASE THROUGH THE SITE. BY USING THE SITE OR MAKING A PURCHASE, YOU ACKNOWLEDGE AND ACCEPT ALL TERMS AND CONDITIONS CONTAINED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE, PROVIDE INFORMATION TO US, OR PURCHASE ANY SERVICES.
1. Introduction and Initial Note on the Fair Credit Reporting Act and Related Obligations
These Terms and Conditions (collectively, the “Terms”), together with our Privacy Policy, form a legally binding agreement between you (“You” or “Your”) and PeopleFinder.Info (“PeopleFinder.Info,” “We,” “Our,” or “Us”).
PeopleFinder.Info provides a platform that aggregates publicly available information sources for your convenience. This service is intended strictly for personal use, not for professional purposes, and allows users to search for information as permitted under these Terms. Examples of acceptable uses include accessing information from one’s own public records, reconnecting with friends or family, or learning about neighbors, online acquaintances, or people involved in personal transactions. Visitors to our Site can view and/or access content, information, media, text, data, images, graphics, user interfaces, audio, video, photographs, trademarks, logos, artwork, designs, digital conversions, products, services, software functionality, and other materials (collectively, “Content”) provided by PeopleFinder.Info and our third-party content providers (“Third-Party Providers”). This includes data from various external websites or services that compile information on individuals (each, a “Search Subject”) and make it available through the Site or through other services offered (“PeopleFinder Queries”).
PEOPLEFINDER.INFO DOES NOT PROVIDE PRIVATE INVESTIGATIVE SERVICES AND IS NOT A CONSUMER REPORTING AGENCY AS DEFINED BY THE FAIR CREDIT REPORTING ACT (FCRA), 15 U.S.C. § 1681 et seq. THE INFORMATION WE PROVIDE IS NOT INTENDED, IN WHOLE OR IN PART, TO BE USED IN DETERMINING A PERSON’S ELIGIBILITY FOR (a) CREDIT OR INSURANCE FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES; (b) EMPLOYMENT PURPOSES; (c) HOUSING, EDUCATION, OR OTHER BENEFITS; OR (d) ANY BUSINESS TRANSACTION INITIATED BY AN INDIVIDUAL CONSUMER FOR PERSONAL, FAMILY, OR HOUSEHOLD USE. WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS CONCERNING THE CREDIT WORTHINESS, CHARACTER, GENERAL REPUTATION, PERSONAL CHARACTERISTICS, OR LIFESTYLE OF ANY INDIVIDUAL. THEREFORE, THE ADDITIONAL PROTECTIONS AND OBLIGATIONS THAT APPLY TO CONSUMER REPORTING AGENCIES UNDER THE FCRA ARE NOT RELEVANT TO THESE TERMS.
You therefore acknowledge and agree that you will not use PeopleFinder Queries, nor access or use any Content or information from the Site about a Search Subject or individual, for any purpose prohibited by the FCRA. As we are NOT a Consumer Reporting Agency, you are prohibited under the FCRA from using any information obtained from the Site for the purpose of determining a Search Subject’s eligibility for:
- Employment decisions, including hiring, reassignment, promotion, or retention of an individual (including household workers like babysitters, cleaning personnel, contractors, etc.);
- Housing decisions, including leasing residential or commercial property to a Search Subject;
- Education or Benefits, including assessing qualifications for educational programs or scholarships;
- Credit, Loans, or Insurance, including evaluating risk associated with credit, loans, or insurance based on current debt obligations; and/or
- Personal Business Transactions, including determining whether a Search Subject complies with the terms of an individual customer account.
Additionally, using any Content from our Site to take “adverse action,” as defined by the FCRA, is prohibited. Using information from PeopleFinder.Info in these ways breaches these Terms and can result in potential legal consequences. We reserve the right to terminate user access, close Accounts, and report violations to relevant authorities. If you are unsure whether your intended use of information from PeopleFinder.Info complies with these restrictions, please reach out to us at [email protected] before conducting any PeopleFinder Queries or accessing information on a Search Subject from our Site.
2. Scope of These Terms, License Grant, Electronic Signature, and Legal Age Requirement
We retain the right, at our discretion and without prior notice, to restrict your access to the Site or any portion of it and to terminate your rights under these Terms. Your rights under these Terms will automatically terminate if you fail to comply with them. Termination will be effective immediately, without further notice, and you are then required to destroy any copies of any aspect of the Site in your possession, custody, or control.
These Terms govern your use and access of the Content provided and made available by us, your purchase of membership plans through the Site, and your use of any PeopleFinder Queries provided in relation to these. PEOPLEFINDER.INFO GRANTS YOU A NON-EXCLUSIVE, NON-TRANSFERABLE (meaning your account is for your use alone; family, friends, or colleagues must obtain their own accounts), REVOCABLE, AND LIMITED LICENSE FOR PERSONAL, INDIVIDUAL USE ONLY (NOT FOR PROFESSIONAL PURPOSES). THIS LICENSE TO ACCESS AND USE THE SITE, CONTENT, AND PEOPLEFINDER QUERIES (and, for subscribers, additional related services) IS GRANTED ON THE CONDITION THAT YOU ACCEPT AND AGREE TO ALL TERMS CONTAINED HEREIN. You also agree that PeopleFinder.Info may terminate this license at any time, for any reason. BY USING THE SITE, YOU ACKNOWLEDGE AND ACCEPT THESE TERMS IN FULL. BY MAKING A PURCHASE, SELECTING A PAYMENT METHOD, AND PROVIDING YOUR PAYMENT INFORMATION, YOU AUTHORIZE US TO CHARGE YOUR SELECTED PAYMENT METHOD FOR THE CHOSEN MEMBERSHIP PLAN. IF YOU DO NOT AGREE WITH ALL TERMS, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SITE AND ARE ADVISED TO EXIT IMMEDIATELY.
Accordingly, these Terms apply to you when you: (a) access, view, download, or otherwise use any part of the Site, except the home page located at www.peoplefinder.info; and/or (b) submit an online application to become a user or subscriber on PeopleFinder.Info, which enables access to various services provided through the Site. By performing either of these actions, you confirm that you (a) have read, understood, and agreed to be bound by these Terms in their entirety; (b) consent to the use of electronic signatures, contracts, orders, and records and to the electronic delivery of notices, policies, and transaction records initiated or completed through the Site or other interactions with PeopleFinder.Info; and (c) waive any rights or requirements under any laws or regulations in any jurisdiction that require (i) an original (non-electronic) signature, (ii) the delivery or retention of non-electronic records, or (iii) non-electronic payments or credits.
By providing your email address, you consent to receive emails from us. Access to the Site and its services is restricted to individuals at least eighteen (18) years of age who are legally able to enter into binding contracts under applicable law. If you are under eighteen (18) or do not agree to these Terms in full, you are not permitted to access, view, download, or use any page on the Site other than the home page located at www.peoplefinder.info and should not submit an online application to become a user or subscriber.
The PeopleFinder.Info Privacy Policy (“Privacy Policy”) is incorporated by reference into these Terms. By accepting these Terms, you acknowledge and consent to the collection and use of certain personally identifiable information as outlined in the Privacy Policy. Any requests to remove your information from PeopleFinder.Info’s People Search results will be managed according to the Privacy Policy, which can be viewed [here].
3. Class Action Waiver, Mandatory Arbitration, Dispute Resolution, and Governing Law
BY USING THE SITE, YOU AGREE TO THE MANDATORY INDIVIDUAL ARBITRATION PROVISION TO RESOLVE DISPUTES, REPLACING JURY TRIALS OR CLASS ACTIONS AND LIMITING AVAILABLE REMEDIES. You further acknowledge that any claims, disputes, or controversies between you and PeopleFinder.Info (including claims against any of our employees, agents, affiliates, subsidiaries, predecessors, successors, or assigns) related to the Site, its Content, PeopleFinder Queries, related services, transactions, relationships, or your information—including but not limited to tort and contract claims, claims under any federal, state, or local statute, law, order, ordinance, or regulation, and questions of arbitrability—will be resolved through final and binding arbitration as outlined below. You agree that all such claims shall be brought solely on an individual basis and not as part of any class, representative, or private attorney general proceeding. Similarly, you accept that any disagreement regarding whether a dispute is subject to arbitration will be resolved by the arbitrator, not a court. Additionally, the arbitrator may not consolidate claims from different individuals or preside over any form of a collective proceeding. By agreeing to arbitration, you voluntarily waive any right to a jury trial.
AGREEING TO THIS ARBITRATION AGREEMENT MEANS YOU ARE WAIVING YOUR RIGHTS TO GO TO COURT OR HAVE A JURY TRIAL. Arbitration allows disputes to be resolved by neutral arbitrators rather than a judge or jury. Although arbitration is less formal than a court trial, an arbitrator may still grant relief.
Apart from the arbitration agreement stated above, you also waive any right to participate in any class action in any way related to or arising from these Terms. This class action waiver is essential to the arbitration of any dispute(s) and is inseparable from this agreement.
YOU UNDERSTAND THAT BY ACCEPTING THIS AGREEMENT TO ARBITRATE, WHICH INCLUDES A WAIVER OF CLASS ACTION AND CLASS ARBITRATION, YOU MAY ONLY PURSUE CLAIMS AGAINST PEOPLEFINDER.INFO, OUR AGENTS, OFFICERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, PREDECESSORS, SUCCESSORS, OR ASSIGNS INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. IF YOU DO NOT AGREE TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, PLEASE NOTIFY US IN WRITING AND DO NOT USE THE SITE, PEOPLEFINDER QUERIES, OR OUR SERVICES.
These Terms shall be considered executed and performed in New York, NY, and are governed by and interpreted in accordance with New York State laws, without regard to conflicts of law principles.
At PeopleFinder.Info, we aim to resolve most issues through our customer service team. Should you have a concern, please reach out as directed in the “How to Contact Us” section. If your concern remains unresolved, we outline the following resolution process for disputes arising from your use of the Site or services provided (each a “Service Claim”).
To reach an efficient resolution, you and PeopleFinder.Info agree to first discuss any Service Claim informally for a minimum of 30 days. The party raising the Service Claim must send a notice detailing (1) the nature of the claim and (2) a proposed resolution. If you wish to raise a Service Claim, please send your notice by email ([email protected]) or certified mail to: PeopleFinder.Info, Attn: Legal Department, MSC – 149098, P.O. Box 105168, Atlanta, GA 30348-5168. We will contact you at the email or mailing address provided in your notice. If PeopleFinder.Info initiates a Service Claim, we will send notice to the email we have on file for you, or by other legal means if necessary.
IF A RESOLUTION IS NOT REACHED WITHIN 30 DAYS, BOTH PARTIES AGREE TO BINDING INDIVIDUAL (NOT CLASS) ARBITRATION ADMINISTERED BY ARBITRATION RESOLUTION SERVICES INC. (“ARS”) UNDER RULES GOVERNING DISPUTES BETWEEN BUSINESSES AND INDIVIDUALS. If ARS is unavailable or declines to arbitrate, arbitration will be managed by a widely recognized arbitration organization that both parties mutually consent to, without unreasonable delay or refusal.
Exceptions to Arbitration: Both parties may pursue intellectual property claims or claims regarding unauthorized data access on the Site (including claims relating to patent, copyright, trademark, service mark, trade secrets, or automated data scraping) in New York’s state or federal courts. Both parties agree to submit to these courts’ jurisdiction.
Nothing in these Terms precludes either party from seeking injunctive relief in New York courts to protect rights pending an arbitration outcome. To resolve issues promptly, both parties agree to initiate arbitration or court proceedings, where allowed, within one year of the claim’s arising and waive any right to a jury trial; otherwise, the claim is waived.
Rather than requiring physical presence in New York, ARS provides cloud-based arbitration. Any disagreements over arbitration location will be settled by an ARS arbitrator.
After the 30-day informal resolution period, you may initiate individual (not class) arbitration per ARS’s rules. If you initiate arbitration, your fees will be limited to the Application filing fee specified by ARS. Both parties agree that any arbitration outcome may be enforced by a court of competent jurisdiction. If PeopleFinder.Info loses, we will reimburse your reasonable legal fees; however, if we prevail, we will not seek recovery of our legal fees, irrespective of who initiated arbitration.
Class Action and Trial Waiver: UNDER THESE TERMS, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST US. ANY AWARD OR DECISION BY THE ARBITRATOR WILL BE FINAL AND BINDING, ENTERABLE AS JUDGMENT IN ANY COMPETENT COURT.
4. Removing Your Information
If you wish to have your personal information removed from our Site, please visit our Opt-out page.
5. Modifications to These Terms
We reserve the right to modify these Terms, in whole or in part, at our sole discretion. Any modifications take effect immediately upon being posted to the Site. If you are a subscriber, we may also communicate these changes to you directly when you log in. Please note: (i) changes to the Dispute Resolution section will not apply to any disputes initiated before the modification; and (ii) modifications to the Membership Requirements and Conditions, including Registration, Account Username and Password, Term/Termination, and Fees, Taxes, and Billing, will not affect any charges incurred prior to the modification.
If you do not terminate your account within seven (7) days after we provide notice of modifications as described above, or if you continue to access or use the Site or its services after the modified Terms are posted, you agree to be bound by these changes. Unless otherwise noted, any future offer(s) available on the Site that add to or improve existing features will also be subject to these Terms.
6. Restrictions on Your Use of the Site and Information Obtained from PeopleFinder.Info — Your Obligations
You are granted a non-exclusive, non-transferable, revocable limited license to access and use the Site, Content, PeopleFinder Queries, and, if you are a subscriber, certain other services in accordance with these Terms for individual, personal (not professional) use. PeopleFinder.Info reserves the right to terminate this license at any time, particularly if you fail to comply with the permissible uses of the Site as outlined below.
As a condition to access the Site and its services, you agree that, unless expressly authorized by these Terms or in writing by PeopleFinder.Info, you will not:
Conduct any PeopleFinder Queries or otherwise obtain or use any Content or information from the Site about a Search Subject for purposes prohibited by the Fair Credit Reporting Act (FCRA):
Because PeopleFinder.Info is not a Consumer Reporting Agency, you are prohibited by the FCRA from using information from the Site as a factor in determining a Search Subject’s eligibility for:
- Employment, including evaluating a Search Subject for hiring, reassignment, promotion, or retention (e.g., household employees such as babysitters, cleaners, or contractors);
- Tenancy, including deciding whether to lease residential or commercial property to a Search Subject;
- Educational Admission or Benefits, including assessing a Search Subject’s qualifications for educational programs or scholarships;
- Personal Credit, Loans, or Insurance, including assessing credit risk based on a Search Subject’s debt obligations;
- Personal Business Transactions, including evaluating whether a Search Subject continues to meet terms of a customer account;
- Adoption or Custodianship, including for pet adoption, foster programs, or any related activities;
- Non-Profit or Charitable Programs, including consideration for any non-profit or charitable organization participation.
Using information from PeopleFinder.Info for these purposes violates both these Terms and the law, potentially resulting in criminal penalties. We take violations seriously and may terminate access, close accounts, and report violators to authorities. If you are unsure whether your intended use complies with these restrictions, please contact us at [email protected].
Use the Site, its services, or Content (including PeopleFinder Queries) in violation of applicable laws or for any of the following purposes:
- Identity Theft, Fraud, or Harassment, including mass marketing, robo-dialing, or spamming other users;
- Seeking Information on Minors, Celebrities, or Public Figures;
- Producing, Publishing, or Distributing Defamatory, Obscene, or Offensive Content;
- Infringing Legal Rights of third parties, including intellectual property and privacy rights;
- Any Activity that involves false or misleading information, invades privacy, or promotes bigotry or harm.
- Share or transmit Site Content or PeopleFinder Query results to third parties. Treat all information obtained through the Site as confidential, and take reasonable steps to ensure secure storage.
- Submit Information or conduct Queries about Search Subjects without proper authorization.
- Reproduce, compile, or include any part of the Site, Content, or PeopleFinder Queries in any separate database, collection, or information system.
- Use, copy, reproduce, or distribute any part of the Site or its Content for commercial or competitive purposes.
- Access the Site through automated means, for mass marketing, direct mail, or tampering purposes.
- Perform automated activities on the Site, such as using bots, scripts, scrapers, or crawlers.
- Create Derivative Works by modifying any part of the Site, Content, PeopleFinder Queries, or services.
- Combine Site Content with Third-Party Content in any form.
- Interfere with Site functionality or security, including attempting to bypass security measures or accessing non-public areas.
- Take actions that impose unreasonable demands on Site infrastructure, including excessive report requests.
- Conceal your computer’s identity or IP address, such as by using a VPN, to disguise communication origins.
- Deep-link to any PeopleFinder.Info page other than the home page.
- Cover or obscure advertisements on PeopleFinder.Info.
- Imitate PeopleFinder.Info’s appearance on another website through framing or mirroring.
- Use the Site through multiple sessions concurrently, share your account, or grant unauthorized access to others.
- Use the Site for unsolicited contact or spam purposes.
- Use the Site, Content, or PeopleFinder Queries for professional, commercial, governmental, marketing, or other non-personal purposes.
- Access the Site from, or seek information on, individuals outside the United States.
Unauthorized use of the Site may result in civil or criminal prosecution, including penalties under the Computer Fraud and Abuse Act of 1986. We reserve the right to monitor and record Site activity without notice, disclosing information to law enforcement as needed. We may also modify, suspend, terminate, or limit access to the Site or portions thereof at any time without advance notice.
7. Some of Our Reserved Rights
We provide access to the Site as it is available, under the conditions outlined in these Terms. You are solely responsible for your use of the Site and any information you obtain from it. PeopleFinder.Info reserves the following rights:
- To monitor, view, record, review, audit, or otherwise oversee your or others’ use of the Site, PeopleFinder Queries, other services, or information submitted during the application process (“Registration Data”).
- To moderate any disputes between you and third parties, including, but not limited to, disputes with other Site visitors, subscribers, or Search Subjects.
- To verify the identity of any Site user, including any subscriber applicant, and to confirm the purposes for which they are using the Site.
- To reject, cancel, or not accept any orders, or terminate accounts that we reasonably suspect, at our sole discretion, to be fraudulent, related to fraudulent activity, or in violation of these Terms. We also reserve the right to deny subsequent orders from customers with a history of fraudulent orders, previous credit card disputes, or other suspicious activities.
- To monitor subscriber/user activity on the Site, especially for potential professional use, and to audit, inquire into, require reaffirmation of, restrict, limit, or deactivate accounts as deemed necessary for compliance. This may include contacting you to verify compliance with these Terms and applicable law. Please note that creating multiple accounts to access free trials may be considered misuse, and such activity could result in the suspension of accounts and service.
8. Billing Errors, Promotional Prices, and Discounts
Any promotional prices or discounts will be displayed at checkout. If you believe you have been billed incorrectly, please promptly contact our Customer Service department toll-free at 1-866-885-6480 to report the error. We will strive to resolve any discrepancies as quickly as possible.
9. Proprietary Rights
All proprietary rights to the Site’s Content, including PeopleFinder Queries, as well as the design, arrangement, compilation, and coordination of such Content, are owned by or licensed to PeopleFinder.Info and are protected under applicable intellectual property laws (including copyright and trademark laws). Except as explicitly permitted in these Terms or with PeopleFinder.Info’s written consent, you are not granted any rights or licenses to use any patents, copyrights, trade secrets, publicity rights, trademarks, service marks, know-how, or other proprietary rights of PeopleFinder.Info or the Content. The “PeopleFinder.Info” name and logo, along with all custom graphics, icons, and service names, are trademarks of PeopleFinder.Info. All other trademarks remain the property of their respective owners.
PeopleFinder.Info reserves all rights not expressly granted in these Terms. By using the Site, you do not acquire ownership of the Site, our services, Content, or any other information obtained from it.
10. Your Grant of License to Feedback, et al.
We appreciate feedback and suggestions on how to enhance the Site, Content, and PeopleFinder Queries. By submitting any ideas, suggestions, information, or other materials, you represent and warrant that such feedback does not infringe upon, misappropriate, or violate the intellectual property or proprietary rights of any third party, and that you possess all necessary rights to provide this feedback to us.
By submitting feedback, you acknowledge and agree that, subject to the Privacy Policy, you grant PeopleFinder.Info an irrevocable, perpetual, royalty-free, worldwide, transferable, assignable, sublicensable, fully paid-up, non-exclusive right and license to use, copy, display (in whole or in part), adapt, distribute, publish, reproduce, disseminate, transmit, create derivative works from, commercialize, retain, analyze, and otherwise use your feedback globally, in any form, medium, or technology now known or later developed, without any obligation to notify, approve, identify, or compensate you or any other party. By submitting materials, you expressly waive any claim to the contrary.
This license applies to any information, ideas, concepts, comments, feedback, suggestions, Content, Registration Data, and other materials you provide directly or indirectly to PeopleFinder.Info through the Site. This includes information associated with Search Subjects and any ideas or suggestions related to the Site or our services. By providing such materials, you represent and warrant that neither your submission nor PeopleFinder.Info’s use of your submission will violate any agreement, law, or third-party rights (including privacy and intellectual property rights) and that the information you submit is accurate.
PeopleFinder.Info does not solicit ideas, concepts, or other materials for improving the Site or services provided through the Site, and you acknowledge that you bear all risks related to the use or distribution of any such ideas, concepts, or materials.
11. Posting Reviews, Social Media Forums, Rights to Use and Use at Your Own Risk
You acknowledge and agree that you do not have any proprietary interest in the content of the Site or any affiliated platforms we control, including social media pages, blogs, message boards, comment sections, and other interactive features where users may post comments and other content. By submitting any feedback, suggestions, reviews, or forum contributions, you grant PeopleFinder.Info a royalty-free, irrevocable, non-exclusive, assignable, transferable, and sublicensable license to use, reproduce, modify, publish, translate, create derivative works from, distribute, transmit, perform, and display such content (in whole or in part) for any purpose and/or to incorporate it into other works in any form, medium, or technology now known or later developed, for the entire term of any rights that may exist in such content. You represent and warrant that you hold all necessary rights to submit your review or forum contribution to us and to the Site. Furthermore, you agree that these reviews and forum contributions are non-confidential for all purposes, and we have no control over how any third party may use ideas or information therein once posted. We assume no responsibility for and recommend against posting any confidential or sensitive information. You alone are responsible for any liability arising from your reviews and forum contributions.
To post honest reviews and commentary about the Site, PeopleFinder Queries, and related services or items, and/or forum contributions, you acknowledge and agree to the following:
- Only Registered Users: You must be a registered Site user and a subscriber who has previously ordered PeopleFinder Queries.
- Email Address Match: You will provide the email address associated with your Site registration. If your email does not match a registered Site user, your review or forum contribution may not be posted and/or may be removed.
- Genuine and Relevant Content: You will only submit honest and relevant reviews or forum contributions that reflect your personal experience with the Site.
You further agree not to post, display, upload, or transmit any content that:
- Defames, stalks, intimidates, harasses, threatens, or infringes upon the rights of others;
- Interferes with or disrupts the operation of the Site or affiliated platforms;
- Contains unauthorized copyrighted materials or infringes on any intellectual property, privacy, or publicity rights;
- Impersonates another person or entity, including PeopleFinder.Info employees or representatives;
- Encourages criminal conduct, could lead to civil liability, or otherwise violates laws or regulations in any jurisdiction;
- Uses obscene, profane, vulgar, or otherwise objectionable language or images;
- Constitutes junk mail, spam, unauthorized advertising, or promotional materials;
- Misrepresents your affiliation with us or any related entities;
- Includes irrelevant or off-topic statements or material.
PeopleFinder.Info reserves the right, at its sole discretion, to refuse to post or to remove any review or forum contribution without notice. We do not endorse or assume liability for the content uploaded or submitted by users. While we generally do not pre-screen, monitor, or edit user-generated content on forums, chat rooms, message boards, or other interactive services, we and our agents reserve the right to remove content that we believe does not comply with these Terms or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any delay or failure to remove such content. You consent to such removal and waive any claims against us related to this removal of content.
12. Membership Requirements and Conditions
By submitting a complete and accurate online application, agreeing to these Terms, and receiving approval from PeopleFinder.Info, you can obtain an account by paying the applicable fees. Subscribers, subject to these Terms and applicable fees, may access PeopleFinder Queries and other services available to account holders. These provisions apply if you submit an application for an account and, upon approval, become a user/subscriber:
Registration
To join the Site as a user/subscriber, you must be at least eighteen (18) years old, possess the necessary equipment and internet connection, and intend to use the Site’s services for personal (not professional) purposes. PeopleFinder.Info will evaluate your application and notify you of acceptance or rejection. If any information provided during your application changes, you must immediately notify PeopleFinder.Info. We reserve the right to reject your application or terminate your account at any time and for any reason. By submitting an application, you acknowledge that you have independently assessed the benefits of accessing our services and have not relied on any representations beyond those in these Terms.
Account Username and Password
You may need to register a username and obtain a password to access the Site’s services. By doing so, you agree that:
- You are responsible for maintaining the confidentiality and security of your username and password;
- You will not use another’s username or password, nor attempt to access another person’s account;
- You will not permit others to access your account;
- You will not sell, trade, or share your username and password with anyone else;
- You will promptly notify us of any unauthorized account access or suspected breach of your username or password;
- You will provide accurate and complete account information if requested.
If you violate these provisions, you accept that:
- You are liable for any actions conducted through your account, whether or not taken by you;
- We bear no liability for any loss due to unauthorized use of your password, with or without your knowledge;
- You may be held liable for losses incurred by us or our affiliates due to unauthorized account use.
Term and Termination
PeopleFinder.Info reserves the right, at its sole discretion, to restrict, suspend, modify, or terminate your account without liability or prior notice, for any reason. Upon termination, suspension, or restriction of your account:
- All licenses and rights granted to you under these Terms will immediately end;
- Any confidential or proprietary information of PeopleFinder.Info in your possession must be returned or destroyed. Upon request, you or an authorized agent will confirm in writing that such information has been returned or destroyed;
- You must remit payment for any outstanding fees to PeopleFinder.Info within five (5) days of termination.
Provisions that, by nature, survive account termination will remain in effect after the account has expired or been terminated.
Fees, Taxes, and Billing
To use the Site’s services or purchase products, you will be presented with applicable fees and billing arrangements at checkout. Subscription fees may be charged on a recurring basis. By subscribing or purchasing from our Site, you authorize us to charge your payment card. For your protection, we may request additional authentication for credit card payments, and we may refuse an order if authentication is unsuccessful. If you suspect fraudulent use of your payment method to purchase a PeopleFinder Query, please contact Customer Service. Payment by check, cash, or money order is not accepted.
Depending on your state of residence, you or we may be responsible for any applicable sales or use taxes on Site services. All orders are subject to applicable taxes in the customer’s state, and you authorize us to take necessary measures to comply with applicable laws.
BY SUBMITTING PAYMENT, YOU REPRESENT AND WARRANT THAT YOU (A) ARE AT LEAST EIGHTEEN (18) YEARS OLD AND (B) HAVE THE LEGAL RIGHT TO USE YOUR SELECTED PAYMENT METHOD. By providing payment information, you consent to our handling of this information in line with our Privacy Policy, including sharing it with third-party payment processors for processing. PeopleFinder.Info is not responsible for the security of payment information once in the control of third-party processors.
You acknowledge that failure to use the Site’s services does not justify non-payment of subscription or other fees. Upon prior notice (including by email), PeopleFinder.Info may, at its discretion, change its pricing or billing practices. If you disagree with these changes, you may cancel your subscription. However, you remain responsible for all previously incurred fees, including any late fees. Continued use of your subscription after notice of changes constitutes consent to those changes, and failure to terminate your account within seven (7) days of notice means you agree to the new terms.
If you fail to make scheduled payments, overdue amounts may accrue interest at the lesser of 1.5% per month, compounded monthly, or the maximum allowed by law. Non-payment may result in account deactivation and restricted Site access.
PeopleFinder.Info also reserves the right to reject or cancel any order, regardless of confirmation, without liability. If your payment method was already charged for an order we cancel, a refund will be issued as applicable. For questions, please contact Customer Service.
13. Indemnification
You agree to defend, indemnify, and hold harmless PeopleFinder.Info, including its parent companies, subsidiaries, affiliates, joint ventures, third-party service providers, and their respective members, officers, directors, employees, agents, shareholders, content licensors, suppliers, contractors, attorneys, and partners, from any and all claims, liabilities, expenses (including reasonable attorneys’ fees), damages, costs, demands, and judgments arising from or related to:
- Your Use of the Site or Content: Any use of the Site or any Content you obtain through the Site, including information from PeopleFinder Queries and data regarding Search Subjects.
- Non-Compliance with Terms: Failure to comply with these Terms, including any violation of laws or rights of another person or entity.
- Taxes: Any claim that PeopleFinder.Info is obligated to pay taxes related to your use of the Site or services.
These indemnification provisions benefit PeopleFinder.Info, its associated entities, and each of their respective officers, directors, members, employees, agents, and other partners, who have the right to enforce these provisions directly against you.
14. Disclaimer of Warranties
PeopleFinder.Info provides the Site, Content, PeopleFinder Queries, and all other services “AS IS” and “AS AVAILABLE.” To the fullest extent allowed by law, all express and implied warranties are disclaimed, including but not limited to warranties of merchantability, non-infringement, and fitness for a particular purpose. PeopleFinder.Info does not guarantee:
- Achievement of Intended Purpose: That the Site or any of its services will fulfill your particular objectives.
- Uninterrupted or Error-Free Operation: That the Site will operate without interruption or errors (including due to system issues, network failures, maintenance, or other disruptions), or that any defects will be corrected.
- Virus-Free or Secure Content: That the Site or its Content will be free of viruses or harmful components.
- Security and Protection from Interference: That you will experience uninterrupted use or protection against any potential rights infringement.
- Accuracy and Completeness: That the Site, its Content, or PeopleFinder Queries will be completely accurate, comprehensive, or up-to-date.
The Site and its Content may contain errors, bugs, or other limitations. PeopleFinder.Info and its affiliates are not liable for issues related to your internet connection when accessing the Site. No advice or information, whether oral or written, obtained from PeopleFinder.Info or through the Site, creates any warranty not explicitly stated in these Terms.
We reserve the right to make changes to the Site at any time, including adding or discontinuing features, content, or materials. You accept full responsibility and risk when using or relying on Content from the Site.
Disclaimer on Infringement and Views: Your use of the Site is at your own risk, and we make no guarantee that your use of the Site will not infringe upon the rights of others. Any views or opinions expressed within blogs, posts, articles, or other areas of the Site are those of the authors and do not necessarily represent PeopleFinder.Info’s views or policies.
Please be aware that certain information may be restricted or not accessible. For example, criminal records available through PeopleFinder Queries may include data that has since been expunged, sealed, or otherwise altered.
False Positives Disclaimer: You acknowledge and agree that “false positives” may occur—instances where search results inaccurately attribute facts due to similar names or reporting errors. Results and information from the Site may not always perfectly match the individual or entity you are seeking.
While we use commercially reasonable efforts to provide reliable data, all PeopleFinder Query information is sourced from third parties, which may not always be thorough or precise. As such, you should not fully rely on the accuracy or completeness of the information provided. We disclaim all representations and warranties regarding the suitability, completeness, timeliness, reliability, legality, or accuracy of the Content for any specific purpose.
15. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT PEOPLEFINDER.INFO, ALONG WITH ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, JOINT VENTURES, AND THIRD-PARTY SERVICE PROVIDERS, INCLUDING EACH OF THEIR MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, CO-BRANDERS, CONTENT LICENSORS, SUPPLIERS, CONTRACTORS, ATTORNEYS, AND OTHER PARTNERS, SHALL NOT BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF PEOPLEFINDER.INFO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), TO THE FULLEST EXTENT PERMITTED BY LAW, ARISING FROM OR RELATING TO:
- Your Use of the Site: Any issues stemming from your use of or inability to use the Site, including the Content, PeopleFinder Queries, or other PeopleFinder.Info products or services.
- Substitute Goods or Services: The cost of procuring replacement goods or services resulting from your purchase of any PeopleFinder.Info products, services, Content, or other data from the Site.
- Unauthorized Access: Unauthorized access to, or alteration of, your registration data or any other personal information maintained by PeopleFinder.Info.
- Any Other Dispute Related to the Site: Any dispute related to the Site, the Content, or other products and services of PeopleFinder.Info.
This limitation of liability applies to all causes of action under statutory and common law, including but not limited to breach of contract, breach of warranty, negligence, strict liability, misrepresentation, and any other tort. By agreeing to these Terms, YOU RELEASE PEOPLEFINDER.INFO, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, JOINT VENTURES, AND THIRD-PARTY SERVICE PROVIDERS, AND EACH OF THEIR MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, CO-BRANDERS, CONTENT LICENSORS, SUPPLIERS, CONTRACTORS, ATTORNEYS, AND OTHER PARTNERS, FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS BEYOND THE LIMITATIONS SPECIFIED HEREIN.
Maximum Liability: If applicable law does not permit this limitation, our maximum liability to you under any and all circumstances will be capped at five hundred dollars ($500.00).
Time Limitation on Claims: No action, regardless of its form, arising from your use of the Site, the Content, PeopleFinder Queries, or any other PeopleFinder.Info products or services may be initiated by you or PeopleFinder.Info more than one (1) year after the occurrence that gave rise to the cause of action.
The limitations of liability specified in this section form an essential part of the agreement between you and PeopleFinder.Info, and access to the Site would not be provided to you without such limitations. In jurisdictions where certain exclusions or limitations of damages are not allowed, our liability will be restricted to the fullest extent permitted by law.
16. Links to Other Websites, Advertisers, and Third-Party Products/Services: Proceed at Your Own Risk
To enhance your browsing experience, our Site may link to third-party websites or reference information, software, materials, and services provided by other parties. Please note:
- Links Provided as a Convenience: These links are offered solely for your convenience to locate related information, products, and services. The presence of such links or references on our Site does not constitute endorsement or approval of any third-party site, product, or service by Us. We have not necessarily reviewed the content on these linked sites.
- Third-Party Control: Since these sites and services are operated by independent third parties, we have no control over their content and thus disclaim responsibility for their accuracy, quality, availability, copyright compliance, legality, and decency. These sites may contain material that some individuals find inappropriate or offensive.
- Risks Associated with Third-Party Interactions: We are not responsible for any content errors, omissions, or inaccuracies in third-party materials referenced on the Site. We make no representations or guarantees about the quality, legality, or accuracy of information on these sites.
- Third-Party Advertisers: Any dealings you undertake with advertisers or other third parties found on our Site, including participation in promotions or purchasing goods and services, are solely between you and the relevant third party. We bear no liability for any losses or damages arising from such interactions.
- No Endorsement: We disclaim all responsibility for third-party content, products, and services accessible on or via our Site, and you acknowledge that your interactions with these third parties are entirely at your own risk.
17. Cancellation Policy
The subscription can be canceled by the user independently in the personal account. To cancel the subscription, a user needs to adhere to the following detailed instructions:
- A user must log in to their account on PeopleFinder.Info using the method they registered with, such as Facebook, email, or a Google account.
- Once logged in, the user should locate their account number in the top right corner of the page and click on it. This will open a new menu.
- In the newly opened menu, the user should click on "Subscriptions." On the "My subscriptions" page, the user must select the "Cancel subscription" option.
- A new window will then appear asking for confirmation to cancel. The user must follow the on-screen instructions.
- After the page refreshes, the user must ensure that it indicates the subscription has been successfully canceled. The user should verify that a confirmation message stating that the subscription is canceled is visible.
If the confirmation message is not visible, the user is advised to take a screenshot and email it to [email protected]. It is important to note that the user can only contact support after they have attempted to cancel the subscription on their own and it has not been successful.
Please be aware that sending an email to [email protected] or calling with a request to cancel a subscription does not constitute an official cancellation. A subscription can only be canceled by the user through their account by following the instructions above.
18. Refund Policy
Please note that the monthly fee and subscription terms are clearly agreed upon before the purchase, and these terms are also detailed on the purchase page and within our terms and conditions. If the subscription was not canceled before the next billing cycle, this does not qualify as a valid reason for a refund.
If you find your refund reason to be valid, please fill out the form below with the necessary details or or email the following information to [email protected]:
- Email Subject: Refund request
- Your e-mail
- Reason for the refund
- Your Name
- Your Surname
- Date of purchase
- Method of payment
- Your PayPal transaction ID or last 4 digits of your credit or debit card
- Single Refund Limit: We typically offer only one refund per subscription, and repetitive refunds are not permitted.
- Information Requirements: Provide complete and accurate information for refund processing. Insufficient or incorrect information may delay processing.
- Timing of Refunds: Depending on your bank, a refund may take up to 30 days to appear on your statement.
19. Treatment of Reversals and Chargebacks
Credit/debit card reversals and chargebacks may indicate possible fraudulent use or theft of our services and may prompt us to:
- Investigate Further: We may pursue further investigations and file complaints with relevant authorities.
- Track User Activity: Be advised that we monitor IP addresses and user activities, and this information could be used in civil or criminal actions, particularly in cases of theft or fraudulent behavior.
20. Equitable Relief
You acknowledge that any breach or threatened breach of these Terms or unauthorized or unlawful use of the Site or PeopleFinder.Info Queries would cause irreparable harm to PeopleFinder.Info, for which monetary damages would be insufficient. In such circumstances, PeopleFinder.Info has the right, in addition to any other available remedies, to seek immediate injunctive relief without posting a bond. Nothing in these Terms limits PeopleFinder.Info’s legal or equitable remedies.
21. Entire Agreement
These Terms, alongside the Privacy Policy and any other applicable operating rules, policies, fee schedules, and additional terms or documents that may be published or agreed upon from time to time (and are expressly incorporated herein by reference), collectively represent the complete and only agreement between You and PeopleFinder.Info regarding Your use of the Site. These Terms supersede any prior or contemporaneous agreements, representations, warranties, or understandings related to Your use of the Site and its contents. If any information or material on the Site, or otherwise provided by Us, includes terms that conflict or are inconsistent with these Terms, these Terms shall prevail unless revised terms are agreed upon in a signed document by an authorized officer of PeopleFinder.Info.
22. Force Majeure
Except for payment obligations, neither party will be liable for, or considered in breach of, these Terms due to delays or failures to perform required actions caused by events beyond reasonable control, including but not limited to natural disasters, fires, explosions, network outages, vandalism, computer hacking, national emergencies, insurrections, acts of terrorism, riots, wars, strikes, or similar labor disputes (collectively, a “Force Majeure Event”). If a Force Majeure Event occurs, the affected party will notify the other party and use commercially reasonable efforts to minimize its impact.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable by a court, that provision will be modified and interpreted to best achieve its original intent within the limits of the law, while the remaining provisions will continue in full effect.
24. Waiver
The failure of PeopleFinder.Info to enforce any right or remedy or insist on strict adherence to any provision of these Terms does not constitute a waiver of that right, remedy, or provision. Any waiver must be in writing and signed by a duly authorized officer of PeopleFinder.Info.
25. Misconduct
PeopleFinder.Info reserves the right, at its sole discretion, to restrict, suspend, or terminate Your account or Site access if it determines that You have violated these Terms.
26. Transferability
These Terms are binding and enforceable by the successors and assigns of PeopleFinder.Info. You may not transfer, assign, or delegate any rights or obligations under these Terms without a signed written consent from an authorized officer of PeopleFinder.Info, and any attempt to do so may result in termination of Your Site access.
27. Relationship with PeopleFinder.Info
Nothing in these Terms creates a partnership, joint venture, agency, franchise, sales representation, or employment relationship between PeopleFinder.Info and You or any third party. You lack any authority to make or accept offers or representations on behalf of PeopleFinder.Info.
28. Notices
PeopleFinder.Info may deliver legal and other notices to You at its discretion by: (a) posting notices on the Site; or (b) sending notices via email, postal mail, overnight courier, or facsimile to any contact information provided by You. If You wish to provide notice to PeopleFinder.Info, it must be sent prepaid through U.S. certified mail or an international/domestic overnight courier to PeopleFinder.Info. Notices sent by email or facsimile, even if confirmed electronically, will only be deemed valid if receipt is confirmed in writing by a duly authorized officer of PeopleFinder.Info.
29. Important Reminder: Prohibited Uses of the Site
Please be reminded that PeopleFinder.Info does NOT provide private investigator services or consumer reports, nor is it a consumer reporting agency under the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq., which is incorporated herein by reference. The information provided through our Site is NOT gathered or intended to be used, either partially or wholly, to establish an individual’s eligibility for (a) credit or insurance for personal, family, or household use; (b) employment purposes; (c) benefits, housing, or educational admissions; or (d) any business transaction initiated by an individual for personal, family, or household purposes. PeopleFinder.Info makes NO representations or warranties regarding any person’s creditworthiness, character, general reputation, personal characteristics, or lifestyle. The consumer protections afforded under the FCRA and the obligations required of consumer reporting agencies do not apply to PeopleFinder.Info’s services and are not included in these Terms.
By using our Site, You agree not to conduct any PeopleFinder.Info Queries or use any Content or other information from or through the Site for purposes prohibited by the FCRA. As PeopleFinder.Info is NOT a Consumer Reporting Agency, You are prohibited by the FCRA from using any information obtained through the Site about a Search Subject, including data gathered through PeopleFinder.Info Queries, to determine the eligibility of any individual for:
- Employment, including but not limited to evaluating candidates for hiring, reassignment, promotion, or retention (including household workers such as babysitters, cleaning personnel, nannies, contractors, or other domestic service providers);
- Tenancy, including decisions regarding leasing residential or commercial spaces to a Search Subject;
- Educational admissions or benefits, such as assessing qualifications for academic programs, scholarships, or tuition assistance;
- Personal credit, loans, or insurance, including assessing risk for extending credit or coverage based on existing consumer debt obligations; and/or
- Consumer-initiated business transactions, such as determining whether a Search Subject meets the terms of a personal account.
Furthermore, You may NOT use any Content from the Site to make decisions that constitute an “adverse action” as defined by the FCRA. Using information about a Search Subject obtained from Us for any of the above-stated purposes is a violation of both these Terms and the law and may carry criminal penalties. We are committed to compliance and will terminate access, cancel accounts, and report violators to law enforcement as warranted.
You are therefore strictly prohibited from using Our Site, Content, PeopleFinder.Info Queries, or any information provided regarding Search Subjects for decision-making related to employment, tenant screening, consumer credit, insurance, or any other purpose requiring FCRA compliance or which is otherwise unlawful, such as harassment, stalking, or doxing. You agree not to use any information from Our Site for evaluating prospective individuals or candidates for:
- Employment, housing, credit, insurance, loans, or other services provided by any establishment;
- Academic opportunities, scholarships, or financial aid; or
- Licensing, permits, or benefits issued by government agencies.
Our services and information do NOT constitute a consumer report, as defined by the FCRA. By using this Site, You expressly acknowledge and agree not to use any information obtained from the Site as a factor in assessing:
- Suitability for employment, promotion, reassignment, or retention (including domestic or household roles such as babysitters, cleaners, or contractors);
- Eligibility for personal credit, loans, insurance, or to assess associated risks;
- Qualifications for educational programs, scholarships, or grants;
- Eligibility for licenses or government-issued benefits;
- Making any adverse decision, as defined by the FCRA; or
- Any other purpose that relies on consumer reporting as regulated under the FCRA or similar state laws.
If You are uncertain whether Your intended use of information from PeopleFinder.Info complies with these restrictions, please contact us at [email protected] before conducting any PeopleFinder.Info Queries or obtaining information about a Search Subject.
Please be advised that the information available on the Site may not always be entirely accurate, complete, or up to date. Exercise due diligence and caution, especially when considering an individual’s criminal history. As we source data from various licensors and sources, we cannot guarantee the absolute accuracy of this information or make assurances regarding the character or integrity of any individual.